What is your CHQ?
Pristine gives you a deep understanding of how to grow the engagement of each individual customer. Our original metric – the Customer Happiness Quotient™ – provides a singular focus for accomplishing this goal. This metric consists of 5 parts:
▸ Number of customers
▸ Visits per customer
▸ Number of categories purchased per customer (breadth)
▸ Spend per customer
▸ Margin dollars per customer
CHQ™ is a product of Pristine’s exploratory ethos. Our team includes experts in design, AI, retail and data science who regularly research and test new ideas to keep our solutions – and you – at the cutting edge of the industry.